RETURN & REFUND

  • FLOWLYF shall make all endeavours to deliver defect free products to the purchasers. FLOWLYF does not take title to any returned items purchased by the user unless the item is received by FLOWLYF. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to FLOWLYF within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.
  • If the product is under a 15-day free return policy, then the customer can return the product any time during those 15 days from ordering.
  • Important – Multiple returns from the same customer for the same product shall not be processed. For instance, a customer buys a flowdesk and returns the desk in the first 15 days. And then again makes a new purchase of flowdesk and returns again, the second return shall not be allowed.
  • Refunds Shall be processed in 5-7 working days